Privacy Policy

Introduction

Linforth Solutions Inc. ("Brackd," "we," "us," or "our") operates the website brackd.app (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Brackd, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from you:

• Account Information: Email address, username, and password when you create an account
• Profile Information: Display name and profile picture (optional)
• Payment Information: Payment details processed through Stripe (we do not store credit card numbers)
• User Content: Sports predictions, generated images, and any content you create or share on the Service

1.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (such as PostHog analytics) to track activity and improve our Service
• Analytics Data: We use PostHog for web analytics to understand how users interact with our Service

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our Service
• To process your transactions and manage your credits
• To create and manage your account
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To analyze usage patterns and improve our Service
• To detect, prevent, and address technical issues and fraudulent activity
• To personalize your experience and deliver content relevant to your interests
• To comply with legal obligations and enforce our Terms of Service

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

Analytics Tools: We use PostHog, a web analytics tool, to collect and analyze information about how users interact with our Service. This helps us improve the user experience and optimize our platform.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Third-Party Services

4.1 Payment Processing

We use Stripe as our third-party payment processor. When you make a purchase, your payment information is processed directly by Stripe in accordance with their privacy policy. We do not store your full credit card details on our servers.

4.2 Firebase Services

We use Firebase (a Google service) for authentication, database, and storage services. Your data is stored and processed in accordance with Firebase's privacy practices and is subject to their privacy policy.

4.3 Analytics

We use PostHog for web analytics. PostHog may collect and process data about your usage of our Service to help us understand user behavior and improve our platform.

5. Data Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties. We do not disclose your data to Google or any other third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers (like Stripe for payment processing, Firebase for infrastructure, and PostHog for analytics) who assist us in operating our Service
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Brackd, our users, or others

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of data in transit using SSL/TLS
• Secure authentication through Firebase
• Regular security audits and updates
• Access controls and authentication requirements for sensitive data

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account or request deletion of your data, we will delete or anonymize your personal information within a reasonable timeframe.

Some information may be retained for legitimate business purposes or to comply with legal obligations, such as:

• Transaction records for tax and accounting purposes
• Data required for resolving disputes or enforcing our agreements
• Information necessary to comply with legal obligations

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your personal information by emailing support@brackd.app
• Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails
• Cookie Controls: You can control cookies through your browser settings
• Data Portability: You can request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@brackd.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@brackd.app, and we will take steps to delete such information.

10. International Data Transfers

Our Service is hosted in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Service, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: